Are there taxes and duties for shipping to Canada?
All Canadian orders are subject to brokerage fees, duties, and/ or taxes once your order reaches Canada. Unfortunately, we are unable to quote the amount of applicable fees and taxes. UPS determines t |
Are you able to customize the Satin Sashes and Star Peel N Place Decal?
Unfortunately, we do not customize these products, but that is something you can do on your own once you receive it. |
Can I make an exchange?
We do not accept exchanges. You may return the item you no longer want for credit (minus the 20% restocking fee) and then place a new order for the correct item. |
Can I place an order over the phone?
Yes. Our customer service representatives are available to help you Monday-Friday from 7:30 A.M. to 4:30 P.M. Eastern Time. You can call us toll free at 1-800-224-3143. |
Can I rent your red carpet runner?
Unfortunately, we do not have any red carpets to rent. Fortunately, our red carpet runner is priced so low that you can afford to buy one, then dispose of it when you are done with your party. |
Can I return an item?
Yes. We will accept returns on unopened and unused, non-hygiene related products. Please make sure the products are returned back to us within 60 days from the original purchase. A 20% restocking fee |
Can you send me a catalog?
Since we add new products to our website daily we are unable to print an up-to-the-minute accurate catalog. We update our store every afternoon so check in often to find and search for the best party |
Do you accept purchase orders?
We do not accept purchase orders. You can make a payment online with a Visa, MasterCard, American Express, Discover, or PayPal and we will process your order immediately. Or, you can contact us at 1-8 |
Do you offer coupon codes?
We do offer coupon codes in our newsletters. You can follow us on Twitter, or "Like Us" on Facebook for more opportunities to receive great coupon codes. |
Do you ship international?
Yes. Currently, we ship to the 48 Contiguous United States, Alaska, Hawaii, parts of Canada, Puerto Rico, and Guam. We also ship to Military APOs and FPOs. |
How do I pay by check or money order?
Please call us (800) 224-3143 to discuss our check processing procedures and mailing address. |
How do you hang the metallic columns?
Each metallic Gleam 'N Column comes pre assembled with a wire ring to hold the column's shape. Also included is clear fishing line type stiring to enable you to hang the column from the ceiling. |
How long does free shipping take?
The Free Standard shipping method is shipped via UPS Ground service and will take up to 5-6 business days, not counting Saturday and Sunday. This time frame includes warehouse processing and transit t |
How to Install Wall Decals.
Decorating your walls with one of these removable and reusable wall decals is simple and easy. If you can put a stamp on an envelope you can install a wall decal. As long as you follow these steps you |
I need an invoice. What do I do?
Once you place an order your invoice will be emailed to you. We do not include invoices in packages. However, if you need an invoice you can log into your account and print an invoice. Or you can emai |
I'm looking for a product that was here before, but it's gone. Where is it?
In an effort to provide you with accurate inventory we automatically remove items from the website when we are sold out. If an item is out of stock you can sign up for an email alert by clicking on th |
Is Priority Mail a shipping option?
Priority Mail is only available for U.S. Military (APO and FPO) addresses. |
Request a Wall Decal picture or theme
Do you have a specific type of wall decal you are looking for but don't see it here? Please fill out the box below and tell us specifically what you would like to stick up on your wall. We are constan |
Tax exempt
Are you or your organization tax exempt? Are we shipping to one of the following states: Pennsylvania, Michigan, New York, Ohio, Texas, or Washington? We can remove your taxes if you are a non-profit |
Wall Decal Fequently Asked Questions (FAQs)
Q. Are wall decals hard to install?
A. No, they are very easy but we recommend that two adults are used to handle the large decals.
Q. What kind of walls will it stick to?
A. A standard paint |
