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Shipping and Returns
What shipping methods do you use?
  We use UPS and FedEx for all of our shipping to the United States and Canada. We only use the USPS and Priority Mail when shipping to APO and AE shipping addresses (required by law).
How much is my shipping?
 
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered shipping options and their prices.
 
We do not process orders and our carriers do not deliver on Saturdays. Please only count business days when determining shipping.
 
Please enter a physical address for your shipping. Our carriers do not deliver to P.O. boxes and we will have to cancel your order if we are unable to contact you.

We offer in-store pickup for customers that are close to Shippensburg, PA. Orders placed before 1 PM Eastern time will be available for pickup the following business day after 1 PM.

48 States Shipping Rate Estimates


Order Price

Economy
Standard
6 Day
3 Day
2 Day
Overnight








$0 - $99.99

$7.99
$11$14$22.95$31.95$49.95
$100 - 199.99

N/A
$11$14$29.95$38.95$66.95
$200 - 299.99

N/A$11$14$49.95$75.95$169.95
$300 - 399.99

N/A$11$14$79.95$105.95$199.95
$400 +

N/A$11$14$99.95$155.95$279.95









The above prices are rate quotes only. These rates have been calculated to cover 90% of all of our products.
Occasionally we will need to contact you for authorization for additional shipping costs for very heavy items, oversized package, or locations where our carriers charge us more. Please contact us if you have any questions.

Orders are processed every business day at 1PM Eastern Time. Please calculate your delivery date only using business days. Currently at this time we do not offer Saturday delivery rates. If you have any questions please call us at (800) 224-3143.

Alaska and Hawaii Shipping Rate Quotes

Order Price
Standard
 
2-3 Business Days
 
$0 - 29.99
$24.95
 
$49.95
 
$30 - 99.99
$39.95
 
$54.95
 
$100 - 199.99
$76.95
 
$92.95
 
$200 - 299.99
$96.95
 
$159.95
$300 - 399.99
$108.95
 
$189.95
 
$400 +
$158.95
 
$209.95
 
 

International Shipping

Canada Shipping Rate Quotes

Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.

Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD $200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD $10, plus any applicable duties and taxes. Shipments valued at CAD $200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.

Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
Order Price
Standard
 
2-3 Business Days
 
$0 - 39.99
$19.99
 
$74.99
 
$40 - 99.99
$25.99
 
$93.99
 
$100 - 199.99
$53.99
 
$103.99
 
$200 - 299.99
$65.99
 
$163.99
$300 - 399.99
$79.99
 
$222.99
 
$400 +
$129.99
 
$399.99
 
 

APO/FPO via USPS

All orders will ship via USPS to military post office locations, which typically take approximately 2-3 weeks. If you choose Economy Shipping a delivery date cannot be guaranteed. It may take over 4 weeks.

Economy Shipping$7.99


Order PriceStandard
$0 - 29.99
$14.95
$30.00 - 99.99
$29.95
$100.00-199.99
$39.95
$200.00+
$79.95
How do I return my product?
  Please contact us at (800) 224-3143 to receive a Return Merchandise Authorization (RMA) code and instructions.
What is your return policy?
 
All returns are subject to a 20% restocking fee and must be returned to us within 60 days of purchase.
You must pay for postage and shipping charges back to us which are non refundable.
In order to receive credit all items must be unused and in resalable condition. Due to hygiene concerns we will not accept any wearable items. This may include, but not be limited to: balloons, party leis, hats, masks, wigs, costumes, horns, blowouts, beads, kazoos, etc. even if they are in their original packages. No credit will be given and the items will be destroyed.
All claims for damaged goods must be processed within 60 days of purchase. Please contact us at (800) 224-3143 in order to get return instructions.
Refunds will only be made to the credit card used for the original purchase.
If an order is refused, shipping charges are non-refundable and all restocking fees will apply. When a package is refused the customer will be charged for any additional shipping we incur in having the package returned to us.
Any packages received without an RMA code will not be eligible for credit.