Return to Help Index
Shipping and Returns
How long will FREE SHIPPING take?
  Your order will be shipped via Ground service and be delivered in 2 weeks. It may arrive sooner than 2 weeks, but no later.
How do I get free shipping?
 
It's easy. You only have to do two things.

1. Your Subtotal must be at least $50.

(After any discounts or coupons)

2. Have your order delivered to the lower 48 states.

The free shipping option will become available during the checkout process if you meet these two requirements.

Your order will be shipped via Ground service and be delivered in 2 weeks. If you would like to pay to upgrade your shipping select one of the other options during the checkout process.

Orders placed before noon Eastern time will be processed the same day. Orders placed after noon Eastern time will be processed the following business day.

Free Shipping
What shipping methods do you use?
  We use UPS and FedEx for all of our shipping to the United States and Canada. We only use the USPS and Priority Mail when shipping to APO and AE shipping addresses (required by law).
How much is my shipping?
 
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered shipping options and their prices.
 
We do not process orders and our carriers do not deliver on Saturdays. Please only count business days when determining shipping.
 
Please enter a physical address for your shipping. Our carriers do not deliver to P.O. boxes and we will have to cancel your order if we are unable to contact you.

48 States Shipping Rate Quotes

Order Price
Standard (2 Weeks)
7 Days
3-Days
2-Days
Overnight
$0 - 49.99
$8.95
$10.00
$17.95
$19.95
$34.95
$50 - 99.99
FREE
$10.00
$21.95
$24.95
$45.95
$100 - 199.99
FREE
$10.00
$29.95
$34.95
$62.95
$200 - 299.99
FREE
$10.00
$45.95
$69.95
$89.95
$300 - 399.99
FREE
$10.00
$60.95
$99.95
$127.95
$400 - 499.99
FREE
$10.00
$89.95
$147.95
$247.95
$500 - 699.99
FREE
$10.00
$89.95
$147.95
$345.95
$700 - 999.99
FREE
$10.00
$89.95
$147.95
$509.95
$1,000 +
FREE
$10.00
$89.95
$147.95
$649.95
 
The above prices are rate quotes only. These rates have been calculated to cover 90% of all of our products. Occasionally we will need to contact you for authorization for additional shipping costs for very heavy items, oversized package, or locations where our carriers charge us more. Please contact us if you have any questions.
 
Orders are processed every business day at noon. Please calculate your delivery date only using business days. Currently at this time we do not offer Saturday delivery rates. If you have any questions please call us at (800) 224-3143.

Alaska and Hawaii Shipping Rate Quotes

Order Price
Standard
 
2-3 Business Days
 
$0 - 29.99
$24.95
 
$49.95
 
$30 - 99.99
$39.95
 
$54.95
 
$100 - 199.99
$76.95
 
$92.95
 
$200 - 299.99
$96.95
 
$159.95
$300 - 399.99
$108.95
 
$189.95
 
$400 +
$158.95
 
$209.95
 
 

International Shipping

Canada Shipping Rate Quotes

Delivered Duty Unpaid (DDU). The rates below cover all costs of getting goods to your destination but you are responsible for any extra duties, taxes or other official charges. Note: currently we do not ship to Nunavut, Yukon, and Northwestern Territories.

Order Price
Standard
 
2-3 Business Days
 
$0 - 39.99
$19.99
 
$74.99
 
$40 - 99.99
$25.99
 
$93.99
 
$100 - 199.99
$53.99
 
$103.99
 
$200 - 299.99
$65.99
 
$163.99
$300 - 399.99
$79.99
 
$222.99
 
$400 +
$129.99
 
$399.99
 
 

APO/FPO via USPS

Order Price Standard
$0 - 29.99 $7.95
$30.00 - 99.99 $15.95
$100.00 - 199.99 $20.95
$200.00 + $40.95
How do I return my product?
  Please contact us at (800) 224-3143 to receive a Return Merchandise Authorization (RMA) code and instructions.
What is your return policy?
 
All returns are subject to a 20% restocking fee and must be returned to us within 60 days of purchase.

You must pay for postage and shipping charges back to us which are non refundable.

In order to receive credit all items must be unused and in resalable condition. Due to hygiene concerns we will not accept any wearable items. This may include, but not be limited to: balloons, party leis, hats, masks, wigs, costumes, horns, blowouts, beads, kazoos, etc. even if they are in their original packages. No credit will be given and the items will be destroyed.

All claims for damaged goods must be processed within 60 days of purchase. You must pay for postage and shipping back to us. After we inspect the product for damages we will refund your shipping costs.

Refunds will only be made to the credit card used for the original purchase.

If an order is refused, shipping charges are non-refundable and all restocking fees will apply. When a package is refused the customer will be charged for any additional shipping we incur in having the package returned to us.

Any packages received without an RMA code will not be eligible for credit.